Q. I already registered for GSC 2020. Will I receive a refund?
A. All registration fees for GSC 2020 will automatically be refunded to the original form of payment. A refund receipt will be emailed to you when we have completed the refund. Please allow between two to three weeks to process your reimbursement. If you have not received an email or your refund by March 31, please contact OIC at firstname.lastname@example.org.
Q. What will happen to my hotel reservation?
A. In order to cancel your reservation made through the OIC registration system, please contact email@example.com. You will be subject to the cancellation policy indicated on our website and costs will not be refunded by AO Spine/GSC.
Important: If you booked your hotel outside of the registration system or added extra hotel nights, it is your responsibility to cancel the booking and confirm any refund.
Q. Will GSC reimburse my airfare?
A. AO policy states that airline tickets are purchased at the expense of the individual, therefore tickets will not be refunded by AO Spine/GSC. The GSC recommends you contact the airlines directly to learn more about cancellation and refund policies. We understand that many airlines are providing flexible refund options due to the COVID-19 situation.
Q. My abstract was accepted at GSC 2020. Will my abstract be published in the Global Spine Journal? Will my abstract be transferred to GSC 2021?
A. Abstracts accepted to GSC 2020 will not be published in the Global Spine Journal. If you submitted an abstract for GSC 2020, we thank you for your contributions and encourage you to resubmit your abstract for GSC 2021.
Q. Will GSC 2020 be scheduled for another date?
A. The GSC organizing committee is still working out details. We will have more information at the end of April so please regularly check back with us by following our updates on: www.gsc2020.org and www.aospine.org.
Q. I was planning to attend AO Spine governance meetings at GSC 2020. Have these meetings also been cancelled?
A. All AO Spine governance meetings that were taking place at GSC 2020 have been cancelled. Please contact GZermatten@aospine.org for further details.
Q. I've signed up to exhibit at GSC 2020. Will my sponsorship fees be refunded?
A. Yes, we will issue a full refund of the amount paid at the time of purchase. Please contact firstname.lastname@example.org to arrange your refund.